Privacy Policy

Overview

Cromwell FutureWorks, also referred to as CFW, provides workflow advisory, audit, and practical systems services. This policy explains how CFW handles information collected through cromwellfutureworks.com, email, and related intake workflows.

CFW is designed to collect only the information needed to understand whether there is a fit for a Workflow Opportunity Audit or related advisory conversation.

Information CFW may collect

• Contact information, such as name, company, role, email address, phone number, or preferred contact method.
• Business context, such as company website, team size, tools used, workflow description, and stated business problem.
• Communications you send to CFW by email, form submission, meeting notes, or other direct correspondence.
• Basic technical information generated by hosting, security, and analytics providers, such as IP address, browser type, device information, timestamps, referring pages, and request logs.

Sensitive information

Do not submit confidential, regulated, customer, financial, health, legal, HR, credential, trade secret, or highly sensitive information through the first website request or audit teaser flow.

If a later engagement requires sensitive material, CFW will determine a more appropriate collection, review, and access process before receiving it.

How information is used

• To review and respond to audit requests, questions, and business inquiries.
• To understand workflow problems, assess fit, and prepare for a diagnostic conversation.
• To operate, secure, debug, and improve the website and request workflows.
• To maintain business records, comply with legal obligations, and prevent abuse, spam, or unauthorized access.

Service providers

CFW may use trusted service providers to operate the website, email, forms, security controls, analytics, and future lead storage. Current or planned providers include Vercel for hosting, Cloudflare for domain/DNS and bot protection, Google Workspace for business email and collaboration, Supabase for secure lead storage, and Resend or a similar provider for transactional email.

These providers process information only as needed to provide their services to CFW, subject to their own terms, security practices, and privacy commitments.

Data retention

CFW keeps inquiry and lead information only as long as reasonably needed for the business purpose for which it was collected, including responding to requests, managing potential engagements, maintaining business records, and meeting legal or security obligations.

When information is no longer needed, CFW will delete, archive, or de-identify it where practical.

Sharing and sale of information

CFW does not sell personal information. CFW may share information with service providers, professional advisors, or authorities when necessary to operate the business, protect rights and security, comply with law, or complete a transaction involving the business.

Your choices

• You may request access, correction, or deletion of information you submitted to CFW by emailing privacy@cromwellfutureworks.com.
• You may choose not to submit information through the website and instead contact CFW directly by email.
• You may use browser or device controls to limit cookies or similar technologies where applicable.

Security

CFW uses reasonable administrative, technical, and operational safeguards for a small business website and advisory practice. No website, email system, or internet transmission can be guaranteed to be completely secure.

Children

CFW services are intended for businesses and professional users. CFW does not knowingly collect personal information from children.

Changes to this policy

CFW may update this policy as the website, audit product, providers, or business practices change. The effective date above reflects the latest published version.